Last night I called up Time Warner, my cable and ISP provider. I was calling to complain about my bill, which seemed high. For starters I was being charged for HDTV service yet they advertise all over that HD is free. I was also paying for addition e-mail accounts when there packages online show the default number of e-mail address is greater than I am using. I was also concerned with how much they were charging me for my package price and the extra fees for DVR cable boxes.
Well, it pays to complain. My new package plus two options costs me $114 a month compared to the old price of $163. I am saving $49. As a bonus I get Showtime (yes.. I can watch Dexter this fall) and The Movie Channel packages free for two years (I’ll have to complain again in two years to get them free again). Finally, they increased the speed of my Internet service from 7 mbps to 15 mbps.
Wow, less money and more stuff. Cool!
Call your provider and complain to get a lower rate for yourself. You have nothing to lose.